"Public authorities do not always have enough resources to receive the necessary material. And this work aims to fill these gaps in our region. This work became possible thanks to a new level of development of the hub, which includes 34 countries and 5 international organizations. The Hub includes 85 international experts in various fields of civil service from 25 countries", A. Baimenov has said.
The expert explained that this study represents the unique synthesis material combining the theoretical basis and the applied expertise of the leading international scholars and practitioners in civil administration.
The work has covered the main trends of civil service development and reform over the past twenty years in Europe, North America, Southeast Asia, the Caucasus and the CIS.
Meanwhile, Director of the Global Centre Max Everest-Phillips stressed that the key competitive advantage of any country in the 21st century is the good governance.
"For me it is a great honor to work closely with the Regional hub in Astana, which has developed a fantastic network, and it currently has a major influence in civil service matters and reforms. This review has a very great message. It is important that it clearly defines the transformation that takes place in all countries. We see that there is a big change in the impact of interaction between the citizens and the state. This report is unique and timely. It emphasizes the importance of the civil service", - the expert noted.
According to the experts, the presented research work may serve as a useful and unique resource for the practitioners involved in the civil service reform, for scientists and experts in this field and in Kazakhstan and the countries participating in the hub and beyond.
In a broader sense, the study is intended to contribute to the efficiency of public service by supporting the efforts of the Governments in the region in capacity-building reforms.