The document reflects the analysis of the human rights situation in the country, including received applications of citizens, human rights projects, the information of state bodies, NGOs and international organizations.
The report marked urgent problems in the sphere of human rights in Kazakhstan and measures to address them.
In particular, the Ombudsman received 1340 written and oral requests for the protection of human rights, especially of Astana and Almaty, Karaganda, Almaty and East Kazakhstan regions.
More often citizens complain about violation by the law enforcement agencies, the actions and decisions of the courts, prison officials, the public administration. These aspects are fully correlated with the problems addressed by the National Plan.
Each complaint was considered in accordance with the law and in 18.9% cases violations facts were confirmed and addressed.
Interaction with authorities was reflected in a joint consideration of complaints (directed 1544 requests) and its participation in the consultative bodies.
Ombudsperson Institution participated in 212 national and 53 international events. The institution organized and conducted 12 training events in 7 regions of the country, covering all representatives of the republic.
At the international level, the agency carried out a cooperation with all major global and regional organizations in the field of human rights, including the United Nations, UNICEF, OSCE, EU, Council of Europe, the International Coordinating Committee of National Human Rights Institutions, and many others. Meetings with the leadership of the International Committee of the Red Cross, the International Organization for Migration, the UN Committee on the Rights of the Child, the UN High Commissioner for Human Rights and Refugees, the Organization of Islamic Cooperation, the human rights of the Netherlands agencies, Norway, UAE, UK, Russia, as well as the UN special rapporteurs were held.